AI Receptionist
Answers every call. Books every appointment. Day or night.
Christmas morning. 2am on a Sunday. Six callers at once. Your AI receptionist picks up every single one — talks like a real person, qualifies the caller, and books the appointment straight to your calendar.
The short version
Surgent's AI receptionist answers every inbound call to a service business in under one second, 24/7. It talks like a real person, qualifies the customer (services, urgency, address), and books the appointment straight to Google or Apple Calendar. Trained on your specific services, pricing, and hours. $500 setup and $500/mo. Live in 72 hours. Never sends a customer to voicemail.
Setup
$500
Monthly
$500
Live in 72 hours.
What this fixes
Problems this solves.
Missed calls = lost jobs
Service businesses miss 30–50% of inbound calls. Every missed call is a competitor's job. Voicemail is the silent killer.
Front desk can't scale
A human receptionist costs $35K/year, calls in sick, takes lunch, and can only handle one call at a time. Storm season breaks the model.
After-hours leaks revenue
The plumbing emergency at 11pm. The roofing inquiry at 2am Saturday. The med spa booking call during lunch. Most of these go to voicemail and never call back.
What's included
What you actually get.
Under-1-second pickup, 24/7
Every ring picked up — Christmas morning, 2am Sunday, multiple concurrent calls. Zero voicemail.
Trained on your business
Services, pricing, service areas, hours, after-hours policy — the AI is configured around your specific operation, not a generic template.
Qualifies in conversation
Asks the right questions to determine urgency, service type, customer fit. Filters out tire-kickers before they hit your dispatch.
Auto-books to your calendar
Google Calendar, Apple Calendar, or whatever scheduling tool you use. The appointment lands on your calendar at the end of the call.
Call recordings + transcripts
Every call recorded and transcribed (where legally permitted). Review in your dashboard, flag missed opportunities, refine the AI's responses.
Proof
Clients we've shipped this for.
Frequently asked
Questions about ai receptionist.
How is this different from an answering service?
Answering services take a message. The AI receptionist completes the booking — qualifies the caller, captures the details, and writes the appointment to your calendar in real time. The customer hangs up with a confirmed time, not a callback promise.
Can it handle multiple concurrent calls?
Yes — unlimited concurrent. Unlike a human receptionist who can only field one call at a time, the AI handles every concurrent call independently. Storm event, viral ad, six calls in one minute — every caller still gets answered in under a second.
Does it work in Spanish?
Yes. Bilingual call handling is supported, including mid-call language switching based on the caller. For service businesses serving Spanish-speaking communities, this is configured during onboarding.
How long does setup take?
72 hours. We script the call flows based on your services and pricing, voice-train the agent, integrate with your calendar, and test extensively before going live.
What if a customer asks something the AI can't answer?
The AI escalates gracefully — captures the caller's details, takes a message, and either routes the call to you directly or schedules a callback. Nothing falls through the cracks.
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